Terms and Conditions

Last Updated: May 26, 2026

Welcome to Sable & Ivory. These Terms and Conditions (“Terms”) govern your use of our website, sableandivory.com, as well as any products, services, features, or content made available through our website.

By accessing, browsing, or placing an order on sableandivory.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Account Registration

You may be required to create an account to access certain features of our website, view order history, or manage your purchases. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for keeping your account and contact information up to date.

2. Products and Product Information

We make every effort to display product descriptions, images, colors, prices, and availability as accurately as possible. However, we do not guarantee that all product information on the website is error-free, complete, or current.

Product colors may appear slightly different depending on your device screen, lighting, and display settings. We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

3. Orders and Payment

By placing an order on sableandivory.com, you agree to pay the full purchase price, including any applicable taxes, shipping fees, and other charges shown at checkout.

We currently accept major payment methods, including PayPal and credit cards such as Visa, Mastercard, JCB, and American Express. Payments are processed through secure third-party payment gateways. We do not store your full payment card information.

All orders are subject to acceptance, payment verification, and product availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, inaccurate, or placed in violation of these Terms.

4. Shipping and Delivery

Shipping times, delivery estimates, and available shipping methods are described in our Shipping Info page. Delivery times are estimates only and may vary due to order processing, courier delays, customs clearance, weather conditions, holidays, or other circumstances beyond our control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for failed delivery, delays, or lost packages caused by incorrect shipping information provided by the customer.

5. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Returns & Exchanges Policy. Please review that policy carefully before placing an order.

Certain items, including clearance items, final-sale items, customized products, or items that do not meet our return conditions, may not be eligible for return or refund.

6. Promotions and Discounts

From time to time, Sable & Ivory may offer promotional codes, discounts, store credit, or special offers. Promotional offers may be subject to additional terms, expiration dates, product exclusions, or order minimums.

We reserve the right to modify, suspend, or cancel promotions at any time. Unless otherwise stated, promotions cannot be applied retroactively to previous purchases.

7. Intellectual Property

All content on sableandivory.com, including but not limited to text, logos, images, graphics, product designs, page layouts, icons, and website content, is owned by or licensed to Sable & Ivory and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, sell, or create derivative works from any content on our website without our prior written consent.

8. User Conduct

You agree not to use our website for any unlawful, harmful, fraudulent, abusive, or prohibited purpose.

You also agree not to interfere with the operation, security, or functionality of our website, including attempting to gain unauthorized access to our systems, uploading malicious code, or engaging in activity that disrupts the user experience.

9. Third-Party Links and Services

Our website may contain links to third-party websites, payment processors, shipping providers, or other external services. These third-party services are provided for your convenience and are not controlled by Sable & Ivory.

We are not responsible for the content, privacy practices, policies, or actions of any third-party websites or service providers.

10. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Sable & Ivory makes no warranties, express or implied, regarding the operation of the website, product availability, website accuracy, or uninterrupted access.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Sable & Ivory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability for any claim related to your purchase or use of the website shall not exceed the amount paid by you for the product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Sable & Ivory, its owners, employees, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our website, your violation of these Terms, or your violation of any applicable law or third-party rights.

13. Termination

We reserve the right to suspend or terminate your account, restrict access to our website, cancel orders, or refuse service at our discretion if we believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful activity.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time without prior notice. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of sableandivory.com after any changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Company Name: Changzhou Yinuorui Information Technology Co., Ltd.
Website: sableandivory.com
Email: support@sableandivory.com
Phone:  (562) 208-1116

Company Address:

G310, No. 213 Yulong South Road,

Zhonglou Economic Development Zone,

Changzhou, Jiangsu, China

Thank you for choosing Sable & Ivory.