Shipping Info

Thank you for shopping with Sable & Ivory. We are committed to delivering your order safely, affordably, and as quickly as possible. Please review the shipping information below before placing your order.

United States Orders

For orders shipped within the United States, we offer reliable shipping options based on the selected delivery method at checkout. Shipping fees, when applicable, help cover logistics costs, carrier fees, and secure packaging.

Free Shipping: Available on orders over $45.

Please note that the estimated shipping time refers to the logistics transit time only and does not include order processing time.

International Orders

For orders shipped outside the United States, shipping availability and delivery times may vary depending on the destination country or region.

For a limited time, Sable & Ivory offers free shipping on eligible orders over $45.

Please note that international orders may be subject to customs inspections, import duties, taxes, or other fees charged by the destination country. These charges are the responsibility of the customer.

Delivery Timeline

Our shipping process includes two main stages:

Processing Time: 7–10 Business Days

Processing time is the time required to prepare your order for shipment. This may include order confirmation, quality checks, product preparation, and secure packaging.

Shipping Time: 7–10 Business Days

Shipping time refers to the estimated transit time after your order has been shipped from our facility or transit warehouse.

Total Delivery Time = Processing Time + Shipping Time

Please note that weekends and public holidays are not included in business day calculations.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with a unique tracking number.

Tracking information may take approximately 3–5 business days to become active after your package has shipped. This is normal, especially when orders are processed through a transit warehouse before final delivery.

You can track your package using the link below:

https://www.17track.net/en

You may also check your order status by logging into your account on sableandivory.com and visiting the “My Order” section.

Important Shipping Notes

• Standard or express shipping may not be available for P.O. Boxes, APO/FPO addresses, Hawaii, the British Virgin Islands, and U.S. Outlying Islands.
• Orders usually require 7–10 business days for processing before shipment.
• Delivery may take longer due to invalid addresses, customs clearance, courier delays, weather conditions, holidays, or other unexpected circumstances.
• In-transit time begins once your order has shipped and does not include processing time.
• Please make sure your shipping address, phone number, and email address are correct before placing your order.

Consolidated Shipping

To help keep shipping costs affordable, some orders may be shipped through a consolidated logistics process. This means your package may first be sent to a transit warehouse, where it will be sorted before being handed over to the final delivery carrier.

Because of this process, tracking updates may not appear immediately after shipment. Please allow a few business days for tracking information to update.

Need Help?

If you experience any delays or have questions about your shipment, please contact our customer service team. We will do our best to assist you and help resolve any logistics-related concerns.

We appreciate your patience and understanding as we work to deliver your order safely to your doorstep.